Privacy & Security

Yaya 9 Privacy Policy — Your Data Is Safe with Us

When you register or use any service on Yaya 9, certain information is collected. This Privacy Policy explains — in plain terms — what data we collect, why we collect it, where it is stored, and how it is kept secure.

Last Updated: January 2026
Language: Bengali
SSL: 256-bit
Section 01

Introduction — Who We Are and Why This Policy Exists

Yaya 9 (yaya9.click) is a trusted online betting and gaming platform built for users in Bangladesh. We place the highest importance on the personal privacy of our users.

This Privacy Policy explains how the personal information collected during your registration and use of Yaya 9 is processed, stored, and protected. This policy applies to our website, mobile app, and all related services.

By using Yaya 9, you are considered to have agreed to this Privacy Policy. Please read it carefully before using the platform.

We never sell your data to third parties or use it for marketing. Your privacy matters to us more than business.

Section 02

What Data Do We Collect?

Yaya 9 only collects information that is strictly necessary to provide its services. No excess or unnecessary data is collected. The information we collect is outlined below.

  • Registration Details: Full name, mobile number, email address, date of birth, and residential address.
  • Identity Verification (KYC) Information: A copy of your National ID, passport, or driving licence.
  • Financial Information: Mobile Pay/Nagad/Rocket number, transaction history, and payment method details.
  • Usage Data: Login times, betting history, preferred games, and activity records.
  • Device & Technical Information: IP address, browser type, operating system, and device ID.
  • Contact Information: Records of support chats, emails, or calls.

Completing KYC verification strengthens your account security and enables faster withdrawals.

Section 03

Data Types & Purposes — Summary

The table below summarizes the types of data Yaya 9 collects, their sources, and the purposes for which they are used.

Data Type Source Purpose of Use
Identity Information (Name, Date of Birth) Registration Form Account Creation & Verification
Contact Details (Phone, Email) Registration Form Communication, OTP & Security
KYC Documents User Uploads Age & Identity Verification
Payment Information Transaction Processing Managing Deposits & Withdrawals
Usage History Automatic Collection Service improvement and fraud prevention
Device & IP Information Automatic Collection Security & Fraud Detection
Cookie Data Browser Improving User Experience
Section 04

How Is Your Data Used?

Yaya 9 uses your information solely to improve platform services and ensure your security. No data is used without a legitimate purpose.

  • To create and verify your account and ensure secure login.
  • To process deposits, withdrawals, and other financial transactions.
  • To correctly distribute bonuses, rewards, and promotions.
  • To detect fraud, multiple accounts, and suspicious activity.
  • To improve the quality of our customer support services.
  • To meet legal obligations and report to regulatory authorities.
  • To analyze usage statistics for service improvement purposes (no personal identification involved).
  • To inform you about new offers, promotions, and important updates (only with your consent).

If you no longer wish to receive marketing emails or SMS, you can unsubscribe at any time from your account settings.

Section 05

Sharing Data with Third Parties

Yaya 9 never sells your personal data to third parties. However, certain operational needs may require limited data sharing in specific circumstances.

  • Payment Providers: Solely to process transactions with Mobile Pay, Nagad, Rocket, and banks.
  • KYC Verification Service: With trusted verification providers for identity authentication.
  • Legal Authorities: To government agencies when required by court order or legal obligation.
  • Technology Partner: Server and security service providers — bound by strict confidentiality agreements.
  • Fraud Prevention: With industry partners to detect and prevent fraudulent activity.

Rest Assured: All partners with whom data is shared are bound by strict confidentiality agreements. They are not permitted to use your data for their own purposes.

Section 06

Cookie & Tracking Policy

Yaya 9 uses cookies to make your browsing experience smoother and more convenient. Cookies are small data files stored in your browser.

  • Essential Cookies: For login sessions, security, and core platform functionality.
  • Performance Cookies: To monitor site speed and performance.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To gather usage statistics for service improvement.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

Section 07

Data Security Measures

Yaya 9 uses industry-standard security technology to protect your data. Multiple layers of protection are in place to prevent data breaches and unauthorized access.

  • 256-Bit SSL Encryption: All data transfers take place over encrypted connections.
  • Encrypted Database: Stored data is kept in encrypted form and cannot be read directly.
  • Firewall & DDoS Protection: Our servers are protected against external attacks.
  • Two-Factor Authentication (2FA): An added layer of security at login.
  • Regular Security Audits: An independent team of experts regularly audits the system.
  • Restricted Access: Only authorised staff can access specific data.

In the event of a data breach, Yaya 9 will notify affected users within 72 hours and take all necessary action.

Section 08

How Long Is Your Data Retained?

Yaya 9 retains your data only for as long as necessary — while your account is active and for as long as required to meet legal obligations.

  • All data is retained for as long as the account remains active.
  • Even after account closure, financial data is typically retained for 5–7 years due to legal obligations.
  • Support communication records may be retained for up to 2 years.
  • Cookie and session data are typically cleared within 30 days to 1 year.
  • Once a deletion request is submitted, data beyond legal retention limits will be permanently removed within 30 days.
Section 09

Your Privacy Rights

As a Yaya 9 user, you have several rights over your own data. To exercise any of these rights, please contact our support team.

Right to Access You have the right to know what personal data we hold about you.
Right to Rectification You may request corrections to any inaccurate or outdated information we hold.
Right to Erasure You may request the deletion of your data within the limits permitted by law.
Right to Restrict Processing You can request that your data processing be restricted in certain circumstances.
Right to Object You can object to marketing or certain uses of your data.
Right to Data Portability You have the right to receive a copy of your data in a structured, portable format.

To exercise any of your rights, email us at: privacy@yaya9.click — We will respond within 30 days.

Section 10

Protection of Minors' Data

Yaya 9 is firmly committed to protecting minors. We do not collect data from anyone under 18, and underage users are not permitted to access our services.

  • Date of birth is verified at registration to prevent access by minors.
  • If we become aware that a minor's data has been collected inadvertently, it will be deleted immediately.
  • If parents have any concerns, they can contact support and we will act promptly.

If you suspect that a minor in your household is using Yaya 9, please support@yaya9.click to notify us.

Section 11

Changes to Privacy Policy

Yaya 9 may update this Privacy Policy at any time as needed. Any changes will be published on the website with a revised date.

  • For significant changes, users will be notified via email or SMS.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • Previous versions are archived and available on request through our support team.

The latest version of this Privacy Policy January 2026 Published on.

Section 12

Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please get in touch. We aim to respond to all messages as quickly as possible.

General Support
support@yaya9.click
Privacy-Related
privacy@yaya9.click

We typically respond within 24–48 hours. For urgent matters, reach us via live chat.

Why Is Your Data Safe with Yaya 9?

The core pillars of our privacy protection that keep you safe and secure

End-to-End Encryption
Your data is protected with 256-bit SSL at every step — from submission to storage. No one can intercept it in transit.
Data Is Never Sold
Yaya 9 never sells your personal data to advertisers or third parties. Your data exists solely to serve you.
Identity Verification via KYC
Only the verified account owner can access the account. KYC verification prevents fraudsters from misusing your account.
Regular Security Audits
Independent cybersecurity experts regularly audit Yaya 9's systems. Any vulnerabilities found are addressed proactively.
Your Data, Your Control
Opt out of marketing, view your data, or request deletion — all from your account settings. You're in full control.
24/7 Privacy Support
Our support team is always available for any questions about data privacy. Chat with us in Bengali and get help right away.

Play with Peace of Mind — Your Data is Safe with Us

Register with Yaya 9 and enjoy betting in a fully secure environment. Your privacy is our highest priority.

বাংলা